FAQ

Are you open for all year on-line sales?


No, at this point we continue to operate seasonally and have opened our on-line store in response to safety regulations caused by Covid-19




Do you have any Covid-19 safety protocols in place?


YES. We are observing all government regulated safety precautions. We do restrict the number of people allowed in our greenhouse to 10 people max and therefore ask that plant shopping not be a family outing. Please respect social distancing. FOR THE SAFETY OF OUR STAFF, OTHER CUSTOMERS AND OUR SANCTUARY RESIDENTS (some of whom share air circulations with our greenhouses) PLEASE COME PREPARED TO WEAR A MASK.




Do you ship or provide delivery?


Unfortunately no. We do not ship or deliver. Items selected for purchase on line will be confirmed by us to you via the email you provide and then payment and curbside pick up is arranged.




Can we visit your animal sanctuary?


At this point we expect that we will be able to open to visitors with Covid safety policies in place. Unfortunately, at this point, we do not expect to be able to offer our camps or encounters. Please stay tuned to our sanctuary page for updates on opening and hours. www.saunderscountry.com